Frequently Asked Questions
Do I need an appointment to tour The Residences at Diamond Ridge?
Walk-ins are welcome though we recommend scheduling ahead to ensure a team member is available. Please bring a valid photo ID if you are 18 or older.
What lease terms are available at Diamond Ridge?
Diamond Ridge offers flexible lease terms depending on availability. Contact the leasing office for current options and pricing.
How do I apply for an apartment at Diamond Ridge?
You can apply online through the property website or visit the leasing office for assistance.
What floor plans are available at Diamond Ridge?
The community offers one, two, and three-bedroom apartment homes with multiple layout options ranging from approximately 642 to 1,600 square feet.
Why do apartment prices vary?
Pricing varies based on floor plan size, lease term, location within the community, and interior features.
What amenities does Diamond Ridge offer?
Residents enjoy amenities including a swimming pool, playground, and community spaces with on-site management and maintenance.
What apartment features are included?
Apartment homes include features such as hardwood floors, walk-in closets, island kitchens, and optional washer and dryer rentals or hookups in select homes.
Do apartments have patios or balconies?
Yes. Many apartment homes include a private patio or balcony for additional living space.
Do apartments include washer and dryer?
Many units include optional washer and dryer rentals or hookups for added convenience.
Is Diamond Ridge pet-friendly?
Yes. The Residences at Diamond Ridge is a pet-friendly community. Fees and restrictions may apply, so please contact the leasing office for details.
Where is Diamond Ridge located?
Diamond Ridge is located in Winston-Salem, North Carolina near downtown employers, colleges, and Truist Ballpark.
Are there apartments near downtown Winston-Salem?
Yes. Diamond Ridge offers convenient access to downtown Winston-Salem, including major employers, dining, and entertainment.
Are there apartments near Wake Forest University?
Diamond Ridge is located within a short drive of Wake Forest University and other major area destinations.
Are there apartments near shopping in Winston-Salem?
Yes. Residents enjoy convenient access to shopping centers, restaurants, and grocery stores.
How do I submit a maintenance request?
Residents can submit maintenance requests through the resident portal or by contacting the leasing office.
Is emergency maintenance available?
Yes. Emergency maintenance services are available for urgent issues.
When is rent due each month?
Rent is due on the first of each month and can be paid online through the resident portal.
Can I pay rent online?
Yes. Residents can make payments and manage their account online.
Is the community smoke-free?
Yes. Diamond Ridge is a smoke-free community with designated smoking areas available.
What notice is required before moving out?
Residents must provide a 60-day written notice prior to lease expiration.
Can I renew my lease?
Yes. Renewal options are provided prior to lease expiration.
Can I transfer apartments within the community?
Internal transfers may be available depending on availability and timing.